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FAQ'S

What types of flowers do you offer?

At cheapflowers.ae, we offer a wide variety of fresh, high-quality flowers including roses, tulips, lilies, carnations, gerberas, daisies, orchids, sunflowers, hydrangeas, peonies, chrysanthemums, lisianthus, alstroemerias, and more. Our flowers are perfect for all occasions and are always fresh and vibrant.

Why should I choose cheapflowers.ae?

We provide top-quality flowers at very affordable prices. Our competitive pricing ensures you get the best value without compromising on quality. Additionally, we offer a variety of add-ons such as Ferrero Rocher chocolates, Toblerone, and other popular chocolate brands. We also offer balloons and teddy bears to complement your floral gifts.

Do you deliver flowers to all locations in Dubai?

Yes, we provide flower delivery to all locations in Dubai. Our efficient delivery service ensures your flowers arrive fresh and on time, no matter where you are in the city.

What occasions do you cater to?

We cater to a wide range of occasions, including birthdays, anniversaries, weddings, Valentine’s Day, Mother’s Day, graduations, get well soon wishes, new baby celebrations, sympathy gestures, and just because moments. Each occasion is made memorable with our beautiful and thoughtful floral arrangements.

Can I add chocolates, balloons, or teddy bears to my flower order?

Absolutely! You can easily add Ferrero Rocher chocolates, Toblerone, and other popular chocolate brands, as well as balloons with personalized messages or adorable teddy bears to your flower order to create the perfect gift. We can also arrange custom orders based on your preferences.

How can I place an order on cheapflowers.ae?

Placing an order on cheapflowers.ae is simple. Visit our website, browse our selection of flowers and gifts, add your chosen items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

Do you offer same-day delivery?

Yes, we offer same-day delivery for orders placed before 7:30 PM. If you have an urgent or last-minute order, let us know and we will do our best to accommodate, including delivering within 60 minutes. Need a bouquet of roses at the last minute? We've got you covered.

What are your operating hours?

Our shop is open from 9 AM to 12 AM, ensuring we can meet your floral needs at almost any time of the day. Orders placed before 7:30 PM will be delivered the same day.

How do I know my flowers will arrive fresh?

We take great care in sourcing and handling our flowers, whether it's roses, tulips, or lilies, to ensure they are fresh and of the highest quality. Our delivery process is designed to maintain the freshness of your flowers from our shop to your doorstep.

What payment methods do you accept?

We accept various payment methods including cash on delivery, credit/debit cards, PayPal, and other secure online payment options. Our website provides a safe and easy checkout process.

Can I customize my flower arrangement?

Yes, we offer customization options to cater to your specific preferences and needs. Want a bouquet of pink roses mixed with white lilies? Contact our customer service team to discuss your requirements and we’ll do our best to create the perfect arrangement for you.

Do you provide corporate flower services?

Yes, we offer corporate flower services for businesses looking to decorate their offices, host events, or send gifts to clients and employees. Whether it's a grand arrangement of sunflowers for an event or a subtle bouquet of daisies for the office, contact us for more information and to discuss your needs.

Do you offer flower arrangements for corporate events?

Yes, we specialize in flower arrangements for corporate events. Whether you need elegant centerpieces featuring lilies and roses or large arrangements with sunflowers and orchids, we can provide stunning floral decorations for your corporate event.

Can I schedule a flower delivery for a specific date and time?

Yes, you can schedule a flower delivery for a specific date and time. During the checkout process, simply select your preferred delivery date and time, and we will ensure your flowers, whether they are tulips or gerberas, arrive on schedule.

What if the recipient is not home when the flowers are delivered?

If the recipient is not home, our delivery team will attempt to leave the flowers with a neighbor or at a safe location. We will also contact you or the recipient to arrange a suitable alternative delivery time.

Do you offer a subscription service for regular flower deliveries?

Yes, we offer a subscription service for regular flower deliveries. Whether you want fresh flowers delivered weekly or monthly, our subscription service ensures you always have beautiful flowers, such as roses or lilies, in your home or office.

Can I include a personal message with my flower order?

Absolutely! You can include a personal message with your flower order. Simply enter your message during the checkout process, and we will include a handwritten note with your flowers.

How do you ensure the quality of your flowers?

We source our flowers from reputable growers and carefully inspect each bloom to ensure it meets our high standards. Our flowers, including roses, lilies, and tulips, are stored and transported under optimal conditions to maintain their freshness.

Can I track my flower delivery?

Yes, you can track your flower delivery. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your delivery in real-time.

Do you offer eco-friendly flower options?

Yes, we offer eco-friendly flower options. We work with growers who use sustainable farming practices, and we use eco-friendly packaging materials to minimize our environmental impact.

How do I care for my flowers once they are delivered?

To ensure your flowers last as long as possible, trim the stems at an angle, place them in a clean vase with fresh water, and keep them away from direct sunlight and heat sources. We also include care instructions with every order.

Do you offer floral arrangements for weddings?

Yes, we offer beautiful floral arrangements for weddings. From bridal bouquets featuring roses and peonies to elegant centerpieces with lilies and hydrangeas, we can create stunning floral designs to make your special day unforgettable.

What is your refund policy?

If you are not completely satisfied with your flower order, please contact us within 24 hours of delivery. We will work with you to resolve the issue, which may include a replacement or a full refund.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Whether you are planning a large event or need multiple arrangements for corporate gifting, please contact us to discuss your requirements and receive a customized quote.

How can I provide feedback about my order?

We value your feedback and encourage you to share your experience with us. You can provide feedback through our website, by email, or by phone. Your feedback helps us improve our services and ensure customer satisfaction.

Can I customize the color of the flowers in my arrangement?

Yes, you can customize the color of the flowers in your arrangement. Whether you prefer red roses, white lilies, or pink tulips, we can create a personalized arrangement to match your preferences.

Are there any additional delivery charges?

Our delivery charges are included in the final price displayed at checkout. There are no hidden fees or additional charges for delivery within Dubai.

Can I order flowers for same-day delivery on holidays?

Yes, we offer same-day delivery on holidays. However, we recommend placing your order as early as possible to ensure availability and timely delivery.

How can I cancel my flower order?

To cancel your flower order, please contact our customer service team as soon as possible. If your order has not yet been dispatched, we will process your cancellation and provide a full refund.

Do you offer floral arrangements for special events and parties?

Yes, we offer floral arrangements for special events and parties. From vibrant centerpieces with sunflowers and daisies to elegant bouquets with orchids and roses, we can create stunning floral designs for any occasion.

What types of chocolates can I add to my flower order?

You can add a variety of chocolates to your flower order, including Ferrero Rocher, Toblerone, and other popular brands. We also offer custom chocolate arrangements based on your preferences.

Can I order flowers online if I am outside of Dubai?

Yes, you can place an order online from anywhere in the world. However, please note that we currently only deliver within Dubai.

Do you offer flower arrangements for religious ceremonies?

Yes, we offer flower arrangements for religious ceremonies, including altar flowers and decorative arrangements for special religious events. Our arrangements can be customized to suit the specific requirements of your ceremony.

How far in advance should I place my order for special occasions?

Yes, you can place your flower order over the phone by calling our customer service team at +97150-4954437. We are happy to assist you with your order and answer any questions you may have.

Do you offer same-day delivery for customized flower arrangements?

Yes, we offer same-day delivery for customized flower arrangements. Contact us with your specific requirements, and we will do our best to accommodate your request and deliver your personalized arrangement on the same day.

To which areas in Dubai do you deliver flowers?

At CheapFlowers.ae, we provide extensive flower delivery services across more than 100 neighborhoods in Dubai. From the vibrant streets of Downtown Dubai and the cosmopolitan vibes of Dubai Marina to the exclusive luxury of Palm Jumeirah, our delivery network spans iconic areas like Business Bay, Jumeirah Beach Residence (JBR), and Dubai International Financial Centre (DIFC). We cater to diverse residential communities including Arabian Ranches, Emirates Hills, and The Springs, ensuring timely delivery of fresh blooms. Our service extends to dynamic districts such as Dubai Silicon Oasis, Motor City, and Dubai Sports City, meeting the floral needs of every corner of the city. Whether you reside in historic areas like Deira and Bur Dubai or in modern developments like Dubai Design District (D3), Dubai South, and Dubai Investment Park (DIP), CheapFlowers.ae is dedicated to delivering excellence in every bouquet, ensuring your flowers arrive with freshness and beauty wherever you are in Dubai.

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